Returns & Refunds
Our policy
Food safety regulations mean we cannot accept opened packs for return. However, if your order arrives damaged, incorrect, or past its best-by date, we will replace or refund it.
How to request a return
Email hello@nutrifriz.com within 7 days of delivery with your order number and photos of the issue. We will respond within one business day.
Refund timeline
Approved refunds are issued to your original payment method within 5–10 business days.